Answers to the most common questions about connecting Amazon and reading your profit figures.
Follow the setup wizard: choose your marketplace, connect Amazon or import a CSV, then enter a unit cost for every product that has sold. Products that never sold can wait. Your first profit figure appears as soon as one sold product has a cost.
Open Import and drop your Amazon order or settlement files; ZonRaseed identifies each file before importing anything. Imported sales post to the ledger automatically. Add product costs afterwards, then open Ledger and run Complete the ledger to post cost of goods sold.
Connect from the Sync Center, complete Amazon authorization, then inspect the latest run. Reauthorize when access is revoked; do not paste credentials into support.
Revenue is sales before tracked costs; net profit deducts COGS, Amazon fees, ads, refunds and operating costs. ACoS needs attributed ad sales, while TACoS compares ad spend with total sales.
Add a cost for every sold SKU and import settlements. ZonRaseed marks profit provisional instead of treating a missing cost or fee as zero.
Connect Amazon Ads when available or import its supported report. Missing attributed sales makes ACoS unavailable; it is never inferred from total store sales.
Available stock excludes reserved units. Days of stock use recent velocity; no-demand items keep stockout unknown. Confirm supplier lead time before acting on a fallback recommendation.
A refund is a financial event; a physical return is an inventory event. Reimbursements are shown separately so recovered Amazon amounts do not disappear inside revenue.
Payouts lists what Amazon actually transferred, settlement by settlement. When a settlement's total differs from the events behind it, ZonRaseed raises a settlement-mismatch alert; open the settlement, compare the missing lines and import the settlement report if it is absent.
Choose a period, review completeness warnings, then export. A report with missing costs, exchange rates or settlement evidence remains clearly provisional.
Acknowledge means you saw the alert; snooze hides it temporarily; resolved means the underlying condition recovered. Notification text excludes raw provider errors and secrets.
Owners and admins manage access; members work with operational data; viewers are read-only. Workspace switching never widens a user's granted memberships.
ZonRaseed is free during the Beta and no card is requested. Paid plans will be announced before any charge applies, and nothing is billed automatically.
Use MFA, never share tokens, and report security concerns through the published security contact. Privacy, retention, disconnection and deletion instructions are linked from the Trust Center.
The app restores the encrypted provider session, enforces enrolled MFA and labels cached figures stale while offline. Remote push requires a signed device build and granted permission.
Some inputs have not arrived yet — final Amazon fees come with the settlement report, and a product cost may not be entered. We show the figure immediately rather than withholding it, and state how accurate it is so you know the possible margin of error. Accuracy rises automatically as data arrives.
Get in touch from the Support page.