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Delete your ZonRaseed account and data

How to delete your ZonRaseed (زون رصيد) account and the data in your workspace, from the Android app, the website, or by email — and what is deleted.

Updated 1 October 2026

Open secure deletion requestprivacy@zonraseed.comPrivacy Policy

In the Android app

  • Open More, then Account.
  • Tap Delete account & data, then Request deletion.
  • Type DELETE and confirm.

You will see the date by which the deletion will be completed, and you can cancel it there until we start.

On the website

Sign in at zonraseed.com, open Settings, then Account security, and request deletion. You type DELETE to confirm.

By email

If you can't sign in, email privacy@zonraseed.com from the address on your account and tell us the workspace name. Never send us a password, an Amazon password or a token.

Only the workspace owner can delete a workspace. If you are a team member and want your own sign-in removed, email us the same way.

What is deleted

  • Your sign-in (email, name, password hash, Google sign-in link and two-step verification).
  • The Amazon connection and its encrypted access tokens.
  • The workspace's products, costs, orders, returns, fees, settlements, inventory, expenses, suppliers, purchases, wallets, reports, books, alerts, uploaded files and imports.
  • The push tokens and installation identifiers registered for your devices.

When, and what may remain

We verify that the request comes from the account owner, then complete it within 30 days. Until we start, you can cancel it from the app or the website.

Copies may remain in backups for a limited time until those backups are deleted in their normal cycle. Records that the law requires us to keep are kept only for as long as it requires.

Disconnecting Amazon alone, without deleting your account, is available at any time in Settings.